Privacy policy

1. General Information

This policy applies to the website operating at solarspy.ai

The operator of the website and the Data Controller is: SOLAR SPY SP. Z O.O., Aleje Jerozolimskie 92, 00-807 Warsaw, Poland

Operator’s contact email address: kontakt@solarspy.ai

The Operator is the Controller of your personal data with respect to data provided voluntarily through the website.

The website uses personal data for the following purposes:

  • Handling inquiries submitted through the contact form
  • Fulfilling ordered services
  • Presenting the offer or information

The website collects information about users and their behavior in the following way:

  • Through data voluntarily entered in forms, which is then entered into the Operator’s systems.
  • By storing cookies on end devices.

2. Selected Data Protection Methods Used by the Operator

Login and personal data entry points are protected at the transmission layer (SSL certificate). This means that personal data and login details entered on the site are encrypted on the user’s computer and can only be read on the destination server.

User passwords are stored in hashed form. The hashing function operates one-way – it is not possible to reverse it, which is the current standard for storing user passwords.

An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of software components.

3. Hosting

The website is hosted (technically maintained) on the servers of the operator kei.pl

To ensure technical reliability, the hosting company keeps logs at the server level. The following may be recorded:

  • resources identified by URL (addresses of requested resources – pages, files),
  • the time the request was received,
  • the time the response was sent,
  • the client station name – identified via the HTTP protocol,
  • information about errors that occurred during the HTTP transaction,
  • the URL of the page previously visited by the user (referrer link) – where access to the website occurred via a link,
  • information about the user’s browser,
  • information about the IP address,
  • diagnostic information related to the process of self-service ordering via registration forms on the site,
  • information related to the handling of email correspondence sent to and from the Operator.

4. Your Rights and Additional Information on the Use of Data

In certain situations, the Controller has the right to transfer your personal data to other recipients, if this is necessary to perform a contract concluded with you or to fulfill obligations resting on the Controller. This applies to the following groups of recipients:

  • payment operators

Your personal data processed by the Controller will not be kept longer than necessary to carry out related activities specified under separate regulations (e.g. concerning accounting). Regarding marketing data, the data will not be processed for longer than 3 years.

You have the right to request from the Controller:

  • access to your personal data,
  • its rectification,
  • erasure,
  • restriction of processing,
  • and data portability.

You have the right to object to the processing referred to in point 3.2 with respect to the processing of personal data for the purpose of pursuing legitimate interests carried out by the Controller, including profiling, provided that the right to object cannot be exercised where there are valid, legally justified grounds for processing that override your interests, rights, and freedoms, in particular the establishment, exercise, or defense of legal claims.

You have the right to lodge a complaint against the Controller’s actions with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.

Providing personal data is voluntary, but necessary for the operation of the website.

You may be subject to automated decision-making, including profiling, for the purpose of providing services under the concluded contract and for the purpose of the Controller’s direct marketing.

Personal data is not transferred to third countries within the meaning of personal data protection regulations. This means that we do not transfer it outside the European Union.

5. Information in Forms

The website collects information provided voluntarily by the user, including personal data, if it is provided.

The website may record information about connection parameters (timestamp, IP address).

In some cases, the website may record information that facilitates linking data in the form to the email address of the user completing the form. In such a case, the user’s email address appears within the URL of the page containing the form.

Data provided in a form is processed for the purpose resulting from the function of the specific form, e.g. to handle a service request or a sales inquiry, register services, etc. In each case, the context and description of the form clearly indicates its purpose.

6. Administrator Logs

Information about user behavior on the website may be logged. This data is used for the purpose of administering the website.

7. Key Marketing Techniques

The Operator uses statistical traffic analysis on the website through Google Analytics (Google Inc., based in the USA). The Operator does not transfer personal data to the provider of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding information on user preferences collected by the Google advertising network, users can review and edit information resulting from cookies using the following tool: https://www.google.com/ads/preferences/

8. Information on Cookies

The website uses cookies.

Cookies are IT data, in particular text files, which are stored on the end device of the website’s user and are intended for use with the website’s pages. Cookies usually contain the name of the website they originate from, the storage period on the end device, and a unique number.

The entity placing cookies on the end device of the website’s user and gaining access to them is the website operator.

Cookies are used for the following purposes:

maintaining the website user’s session (after logging in), thanks to which the user does not have to re-enter their login and password on every subpage of the website;

achieving the purposes described above in the “Key Marketing Techniques” section;

The website uses two main types of cookies: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the user’s end device until the user logs out, leaves the website, or closes the software (web browser). “Persistent” cookies are stored on the user’s end device for the period specified in the cookie parameters or until they are deleted by the user.

Web browsing software (web browser) usually allows cookies to be stored on the user’s end device by default. Website users can change their settings in this regard. The web browser allows cookies to be deleted. It is also possible to automatically block cookies. Detailed information on this subject is available in the help section or documentation of the web browser.

Restrictions on the use of cookies may affect some of the functionalities available on the website’s pages.

Cookies placed on the end device of the website’s user may also be used by entities cooperating with the website operator, in particular this applies to the following companies: Google (Google Inc., based in the USA), Facebook (Facebook Inc., based in the USA), Twitter (Twitter Inc., based in the USA).

9. Managing Cookies – How to Grant and Withdraw Consent in Practice

If the user does not want to receive cookies, they can change their browser settings. Please note that disabling cookies necessary for authentication, security, and maintaining user preferences may hinder, and in extreme cases prevent, the use of the website.